From Weeks to Hours: How WhiteDoc Helps Businesses Sign Across Borders with eID Easy

International document workflows can get messy fast.

One company signs in Ukraine. Another is based in the EU. A supplier works from somewhere else entirely. Suddenly, what should be a simple approval or signature turns into a mix of local signature tools, extra verification steps, paper documents, and courier delays.

WhiteDoc, Centredo’s digital document management platform for approvals, signing, and business document workflows, was built to make processes like these easier to manage. As cross-border document operations became more common, the goal was clear: make international approvals and signing feel like one clean digital workflow; no matter where the people, companies, or documents are located.

With eID Easy, WhiteDoc can support international Qualified Electronic Signatures (QES) through a single technology platform, helping customers approve, sign, validate, and store documents across borders without jumping between disconnected systems.

The result: fewer barriers, faster contract execution, and a smoother way for businesses to work with partners in more than 50 countries.

The problem: cross-border signing was slowing business down

WhiteDoc helps organizations automate document workflows, approvals, and business processes between employees, customers, suppliers, and business partners.

But as more Ukrainian companies expanded into new markets, opened offices across Europe, and worked with international customers and suppliers, cross-border document operations became more important. And more complicated.

The challenge was not just supporting international electronic signatures. Businesses needed one unified digital process for managing documents between organizations in different countries.

Without that, even ready-to-go approvals could get stuck in a messy process involving different local signature solutions, paper documents, international courier services, or extra verification procedures. A workflow that could take minutes often stretched into days or even weeks.

WhiteDoc wanted to remove those barriers and help companies run a single digital workflow for document approval and signing, regardless of where the participants are located.

The solution: international QES through one platform

With eID Easy, WhiteDoc can integrate international Qualified Electronic Signatures through one technology platform instead of building and maintaining multiple direct integrations with local trust service providers.

This helps WhiteDoc support the full digital document lifecycle: from document creation and approval to signing, validation, and long-term storage, regardless of the countries involved.

For customers, that means one process, multiple countries, one user experience, and multiple trusted signing methods.

By working with eID Easy, WhiteDoc can stay focused on business process automation while giving customers access to trusted international signing capabilities.

The impact: faster workflows, lower costs, fewer borders

The integration with eID Easy has significantly expanded WhiteDoc’s capabilities and allowed Centredo to offer a new category of use cases to customers.

Key benefits include:

• Cross-border document workflows within a single platform
• Faster contract execution between organizations in different countries
• Lower printing, handling, and international courier costs
• Improved legal reliability through Qualified Electronic Signatures and certificate validation
• Support for internationally recognized electronic signature standards
• The ability for customers to scale business processes beyond a single country

For Centredo, this was not just another feature. It was an important step toward building a platform for global digital business processes.

The measurable results are clear:

• Document turnaround times reduced from weeks to hours
• International courier costs eliminated for many document workflows, up to 90%
• Ability to work with partners across more than 50 countries through a single platform

The experience: expertise, support, and a scalable setup

Centredo described their experience with eID Easy as excellent.

For their team, it was important to work with a partner that understands electronic identity, trust services, and the eIDAS ecosystem, while also providing a mature and scalable technology platform.

Throughout the cooperation process, the eID Easy team supported Centredo with technical integration, implementation, and guidance on international electronic signature use cases.

Testimonial

"It was important for us to work with a partner that has deep expertise in electronic identity, trust services, and the eIDAS ecosystem while also providing a mature and scalable technology platform.

The eID Easy team demonstrated a high level of professionalism throughout the entire cooperation process - from technical integration and implementation support to guidance on international electronic signature use cases."

— Dmytro Shvyrkov, CEO, WhiteDoc