This month’s update includes a look-back at what our product team wrapped up at the end of last year, what we’re working on now, and what (and where) is coming up next. You’ll also find a team member spotlight, some thoughtful feedback from a customer, and a milestone worth highlighting from one of our provider partners.
Whether you're here to follow product developments, keep up with ecosystem shifts, or just see what’s happening behind the scenes at eID East: we’re glad to have you reading.
1. Looking Back: Product Update (End of 2025)
As 2025 wrapped up, we focused on expanding eID and eSealing coverage, improving reliability, and refining the user experience.
Key Highlights:
- Multi-vendor eSealing: Introduced redundancy for better uptime and fallback support
- New methods: Added Norwegian BankID via Nets, Intesi as an eSealing provider, and updated coverage for itsme® and Freja
- Localization: Ukrainian language support
- Performance: Boosted PAdES signature validation for large PDFs
2. Coming Up Next: What Product Team is Working On
Here’s a look at what our product teams is working on now, and what’s on the roadmap for the months ahead, from near-term usability improvements to broader infrastructure and identity coverage goals.
Near-Term Priorities
- Batch signing for itsme® – supporting higher-volume signing needs
- PDF signature reason field – adds clarity to UI-based signing flows
- Company-level method activation – simplifies onboarding for new teams
- Evrotrust UI update – displays who is requesting user information
- iDIN login cache improvement – reduces login errors and improves completion rates
2026 Roadmap Highlights
- Digital Identity Wallet (DIW) integrations – with business-ready flows and APIs
- Expanded eID coverage – Poland, Italy, Spain, Germany, and others
- Uptime and performance improvements – especially across high-demand methods
- Enhanced analytics & reporting – to support better ops and client-facing metrics
3. Customer Story of the Month
We’re always grateful when partners take the time to share their experience, and even more so when feedback reflects the values we aim to uphold. This month, we were especially proud to receive the following message from one of our partners in Ukraine, after launching localization support:
“I would like to sincerely thank you and the eID Easy team for the great service and smooth cooperation. We truly value our experience working with you and see strong potential for scaling our collaboration further. Thank you for adding Ukrainian localization so quickly. This is a very strong and meaningful gesture that clearly shows how much you value your customers. There are not many companies with this level of care and responsiveness, we truly appreciate it.”
Yaroslav, WhiteDoc
4. Provider Story of the Month
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itsme® goes EU-wide, and we’re ready for it
Last November, itsme®, the leading European digital identity platform, announced that its digital ID service is now available in all 27 EU member states, plus the UK, Norway, and Iceland. This marks a major step forward in building a trusted, cross-border identity network in Europe.
At eID Easy, we’ve supported itsme® for years, and now that it’s available to every EU citizen aged 18+, we’re excited to help partners unlock new use cases across borders, sectors, and workflows.
The app is certified at the eIDAS “High” level of assurance, making it both secure and wallet-ready for the next phase of Europe’s digital identity ecosystem.
“By unlocking secure digital identity for every EU citizen, we’re not only connecting countries, but also shaping a future where trust knows no borders.”
— Tom Van Den Bosch, CEO, itsme®
itsme® truly stands out as a key player in Europe’s digital trust landscape, and we’re proud to make it easily accessible through the eID Easy platform.
5. Around the Company: Events, Updates & More
Here’s what the eID Easy team has been up to lately, and what’s coming next.
Thoughts from DLD Munich 2026
Calum Cameron, Strategic Partnerships Manager, attended DLD Munich last week. His key takeaway? Europe needs a stronger sense of confidence and vision:
“We’re too pessimistic about Europe. There’s a lot of talk about fragmentation, funding, and regulation, but not enough about how good things could be. That said, some get it: Benedikt Franke (CEO of the Munich Security Conference) called for a ‘no regrets’ innovation ecosystem. That’s the mindset we need. With that, Europe can be truly awesome. In the European sense of the word.”
See You at ICE Barcelona
Patrick Hosta, our Growth Lead, will be attending ICE Barcelona, taking place from January 19 to 21, 2026. If you're attending and want to chat about digital identity or partnership opportunities, feel free to reach out to him directly or ping us on LinkedIn.
eID Easy Meetup: Stockholm Edition
We're kicking off 2026 with the next event in our eID Easy Community Meetup Series, and this time, we're heading to Stockholm!
Event #5 (and our first in Sweden) will be hosted by Maoiliosa O'Culachain and Joao Rei.
Details:
- Location: Eversheds Sutherland Sweden
- When: January 26, 2026 at 17:30
- Drinks and snacks on us
- Free to attend, RSVP required: https://www.eideasy.com/event/community-drinks-meetup-vol-5
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It’ll be an informal, after-work evening to talk all things digital identity, EUDIW, wallets, and how AI might reshape the space in 2026 and beyond. Whether you're in the field or just curious, you're very welcome to join.
Next Up: sTARTUp Day in Tartu
After Stockholm, Maoiliosa will be heading to Tartu for sTARTUp Day 2026. If you’re attending Estonia’s flagship startup event and want to talk digital identity or connect with the eID Easy team, let him know!
6. Under the Hood: What’s Happening Internally
Our team doubled in size in 2025, and we’re excited to introduce some of the people helping shape what’s next at eID Easy.
Team Member Spotlight: John Jolliffe
Role: Provider Relationship Manager
John joined eID Easy a few months ago, and he’s bringing a unique combination of regulatory, technical, and commercial experience to the team. After starting his career in Regulatory Affairs in Brussels, including hands-on work with eIDAS, he transitioned into product, partnership, and business development roles.
He’s worked with trust service providers on both sides of the table, helping Adobe Sign build its QTSP and ID ecosystem and later leading SigningHub as Product Manager at Ascertia.
“Working on both the regulatory and product sides has given me a unique view of the trust services space, from compliance and strategy to partnerships and UX.”
So why eID Easy?
“Because we’re solving a real-world problem. The world of identity and trust services is so fragmented: it’s frustrating for businesses and confusing for users. eID Easy acts as a bridge. We help both providers and customers use validated identities to grow their business and keep people safer.”
Outside of work?
“I am a very average drummer, but I love feeling almost like I’m rewiring my brain in real time and learning new tricks; it’s very satisfying. I speak French, Spanish, and have some shaky Italian. But after more than 20 years in Belgium, I finally started to learn Dutch three years ago out of respect for my home nation. It’s going well.”
What does ‘making trust simple’ mean to you, personally?
“Making trust simple means helping businesses and users connect safely and easily, wherever they are. It’s a deceptively simple proposition, but the eID Easy marketplace does all the hard work in the background.”
We’re lucky to have John’s experience and energy on the team. If you’re a provider looking to integrate with eID Easy, there’s a good chance you’ll hear from him soon.
7. Resources & Useful Links
Use Case Deep Dives
→ Fintech: eID & Wallet-Ready Identity
Help users onboard faster with trusted eIDs instead of document scans. One integration supports national eIDs today and EUDIW tomorrow, plus signing and sealing in the same flow.
For neobanks, PSPs, lenders, and embedded finance platforms
→ Identity & Verification Platforms: eID & Wallet-Ready Identity
Add trusted eID methods to your existing IDV stack, no rebuild needed. Improve trust, reduce fraud, and be ready for EUDI Wallets through a single API.
For IDV, regtech, and compliance platforms
→ eCoC for EU Vehicle Regulation
From July 2026, vehicle CoCs must be XML-signed and eIDAS-compliant. eID Easy provides the trust layer, signatures, and validation needed for fast, secure compliance.
For OEMs, vehicle makers, and compliance platforms
Explore More
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Thanks for reading and for being part of the growing eID Easy community. If something here caught your eye, a product update, an event, a use case, we’d love to talk more.
Catch you next month with more updates from across the company.
