We are pleased to share the latest developments of the eID Easy API Platform below.
*Please note that definitions of terms used in the newsletter can be found at the end of the document.
Latest Focus
eID Easy continues to improve the user experience for both end users and developers, while expanding coverage with new identity and signature solutions that are in high demand.
For large enterprise customers, uptime and service reliability are especially critical. While our own availability remains strong, we regularly see technical errors and maintenance downtimes from upstream providers: a natural result of working with many different systems.
We understand that disruptions to business-critical processes are costly, so we’re working on a solution → backup fallback for providers. When a primary provider is down, customers will automatically fall back to a secondary option, with minimal service disruption.
We’re also making internal progress on multiple AI initiatives to improve both customer support and internal efficiency. One project involves releasing a 24/7 AI-powered support agent, capable of answering common questions faster than a human could even read them.
Recent Releases
Recently introduced features and improvements:
- Spain Autofirma signature support – enabling signing with Spanish eID cards, FNMT p12/pfx certificates, and more
- Improved email UX and design
- Webhook updates – now support receiving the handwritten signature image
- Signer info display – updated to align with Adobe Reader style
- Ongoing API and method maintenance – including updates to FTN (Finland), eMudhra (India), iDIN (Netherlands), and BankID (Sweden)
These updates improve integration speed, increase coverage, and enhance the local signing experience across Europe.
Upcoming Updates (Short Term: 1–2 Months)
- eSeal redundancy: automatic fallback to a secondary eSeal provider during technical issues or maintenance
- SPID eID in Italy: already available in the development environment
- Expanded support for signature methods via the CSC API
- UI design updates
- Configuration updates for eID and eSignature method ordering and visibility in the UI
- Improved transaction statistics, including success rate and completion time
Longer-Term Plans (Evaluation Stage, No ETA)
- CieID mobile-app eID in Italy: a lower-cost alternative to SPID with fast adoption
- UAEPass: eID and signature support for the United Arab Emirates
- Singpass: eID and signature support for Singapore
- ID-Austria: integration for Austria’s national eID
- Advanced configuration options for identity and signature methods
- Continued redesign of identity and signature flows for better user experience
Key Features Previously Released
- itsme® expansion
- Austrian Valera prototype (EUDIW) - available in the staging environment
- Evrotrust eID support - highest-coverage eID providers on our list
- Batch Signature – sign multiple documents with a single confirmation
- eSeals – automate signatures on behalf of a company without user interaction
- Adacom – one-shot, browser-based QES with no app or account required
- Mexico (NOM-151 Compliance) – essential for most major electronic signatures
- Austria (A-Trust Powered ID-Austria) – hash and batch signature support
- Freja eID – works with passports from 167 countries
- LT ID – Lithuania’s new government eID and QES app
- Nordic Countries – advanced XML hash-based signature support without certificates
New Feature Requests
We pride ourselves on our customer-centric business and are keen to ensure our product roadmap meets the needs of our growing customer base. For any additional feature requests or general feedback, feel free to contact us or schedule a call with our CPO, Margus Pala.
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Definitions used in this newsletter
Batch Signature – Allows multiple documents to be signed in a single session with one confirmation.
eSeals – Automatic signatures applied on behalf of a company without user interaction.
QES (Qualified Electronic Signature) – The highest level of electronic signature validity, meeting EU standards.
Signature Method – A defined approach for digital signing, such as hash-based signing, batch signing, or cloud signatures.
USB Token – A hardware device that stores digital certificates and enables secure authentication and signing.
Webhook – A way for systems to send real-time data to another system when an event happens (e.g., signing completed).
Identity and Signature Configuration – Managing, ordering, and filtering the available methods used for authentication and digital signing.
Valera – Austria’s EU Digital Identity Wallet prototype, used in the development and testing of digital identification flows within the EUDIW framework.
