Onboarding thousands of freelancers, without friction: How Abillio scales trust with eID Easy

Challenge & needs

As Abillio scaled, onboarding freelancers across multiple countries became increasingly complex.

• Manual identity checks created friction in onboarding
• Verification processes slowed down operations
• Handling personal data introduced compliance risks

Freelancers needed a process that was both secure and easy to use, while Abillio needed a system that could scale globally.

→ To continue growing efficiently, Abillio needed a reliable, standardized way to verify identities without adding complexity to the user experience.

The solution: How eID Easy helped

By integrating eID Easy, Abillio gained a secure and scalable way to handle identity verification across multiple countries.

With eID Easy:

• Freelancers can verify their identity using trusted methods like Smart-ID, ensuring a familiar and fast experience
• Identity verification is secure and standardized, giving Abillio confidence that the right person is behind each account
• The process remains simple and frictionless, without adding complexity for users
• eID Easy handles the complexity of identity verification and compliance, while Abillio focuses on its core platform

→ This enables Abillio to reduce fraud risk, simplify onboarding, and maintain compliance while delivering a smooth user experience

Key results

• Faster onboarding: Identity verification completed in seconds using familiar tools
• Improved security: Reduced fraud risk and stronger identity assurance
• Stronger compliance: Standardized verification across multiple jurisdictions
• Better user experience: Less friction and fewer drop-offs during onboarding
• Scalable growth: Ability to onboard freelancers globally without operational bottlenecks

Measurable impact

• 5–10 minutes saved per freelancer during onboarding
• 17,000 freelancers on the platform
• ~50% of freelancers use eID Easy for signup

→ Significant total time savings across the platform as adoption grows

Partnership experience

Abillio’s experience with eID Easy has been smooth from integration to day-to-day use.

• API documentation is clear and easy to work with
• Integration was straightforward with no major issues
• Pricing is fair and predictable, supporting scalability
• The team is responsive and helpful when support is needed

→ A reliable partner supporting both technical and business growth

Testimonial

“We’re proud to have eID Easy as a trusted identity partner. Your system has helped us onboard thousands of freelancers safely and efficiently. It’s not just a compliance tool – it’s the backbone of our trust layer.”Martins Vilums, Co-founder / CMO at Abillio